Find answers to the most common questions about the platform, LOP Score, verification, listings, payments and more.
Land of Profits is a verified cross-border real estate platform connecting property buyers, brokers, developers, landlords and tenants across 11 markets — including the UAE, UK, Saudi Arabia, Portugal, Qatar, Turkey, India, Pakistan, Bahrain, Kuwait and Oman.
What makes us different is the LOP Score — a live, 7-KPI performance index assigned to every broker, builder, landlord and tenant on the platform. All profiles are KYC-verified, all listings are document-checked, and our AI matching engine helps buyers and tenants find the right property in plain English.
Click Sign Up at the top of any page. Enter your email and password, then select one of five member roles:
You can hold one account per role. If you need to operate in multiple roles (e.g. you are both a buyer and a landlord), you can register separate accounts with the same email.
We currently operate across 11 markets: 🇦🇪 UAE · 🇬🇧 UK · 🇸🇦 Saudi Arabia · 🇵🇹 Portugal · 🇶🇦 Qatar · 🇹🇷 Turkey · 🇮🇳 India · 🇵🇰 Pakistan · 🇧🇭 Bahrain · 🇰🇼 Kuwait · 🇴🇲 Oman.
All listings across these markets meet the same LOP verification standard, regardless of where the buyer is based. A UK investor can search and buy in Dubai with the same transparency they'd expect at home.
No. Land of Profits is a technology platform — not a real estate agency, broker, financial adviser or legal adviser. We connect members with each other and provide tools for verification, search and communication, but we are not a party to any property transaction.
All transactions are entered into directly between the relevant members (e.g. buyer and broker, or landlord and tenant). We strongly recommend that all members obtain independent legal advice before completing any transaction. See our Terms & Conditions for full details.
The platform is available in English and Arabic, with additional language support via the Google Translate integration accessible from the navigation bar. Our AI property search understands queries in multiple languages.
Your language preference is saved automatically once you select it, so you won't need to switch on every visit.
Yes. The platform is fully responsive and works on all modern mobile browsers. Dedicated iOS and Android apps are on our roadmap for release later in 2025, which will add push notifications, biometric login and offline saved search functionality.
On the sign-in page, click Forgot password? and enter your registered email address. You'll receive a reset link within a few minutes. The link expires after 30 minutes for security.
If you don't receive the email, check your spam folder or contact us at support@landofprofits.com.
You can close your account at any time by contacting support@landofprofits.com. Account closure removes your profile and listings from public view. We retain certain data as required by law — typically 5–7 years for KYC and transaction records. See our Privacy Policy for full retention details.
Pre-paid subscription fees are non-refundable on voluntary account closure unless required by applicable law.
The LOP Score is a live, algorithmically-generated performance index (0–100) assigned to LopBroker, LopBuilder, LopLandlord and LopTenant members. It is calculated from up to 7 verified KPIs drawn directly from your platform activity — not self-reported data.
Scores update every week and are visible to all relevant counterparties. For example, a LopBuyer can see a broker's full LOP Score breakdown before making an enquiry.
Higher tiers unlock benefits such as priority search placement, off-market leads (Gold+), concierge support and featured profile badges (Platinum).
The LOP Score is the straight average of all applicable KPIs, each scored 0–100.
LOP Scores are recalculated and updated every 7 days (every Monday). Within your portal dashboard, you can see your current score, your score from the previous week, and the trend direction for each individual KPI.
New members start at Bronze. Your score cannot exceed the ceiling of the lowest-performing KPI by more than 20 points, which incentivises balanced improvement across all areas.
Yes. If you believe your score has been calculated incorrectly due to a platform error (e.g. a completed transaction not being recorded, or a document verification not being registered), email scores@landofprofits.com with your account details and a description of the issue.
We will investigate and respond within 14 business days. Under UK GDPR you also have the right to request a human review of any automated score calculation — mention this in your email if you want to invoke that right.
No. The LOP Score is calculated solely from verified platform activity. It cannot be purchased, inflated through fake reviews, fabricated transactions or multiple accounts. Any attempt to manipulate the score is a serious breach of our Terms & Conditions and will result in permanent account termination and potential reporting to regulatory authorities.
Negative reviews that are truthful and based on genuine experience are also never removed. This is what makes the score meaningful to the buyers and tenants who rely on it.
No. A LOP Score, including Platinum, is a measure of platform activity and verified KPI performance — not an endorsement or recommendation by Land of Profits. It is a tool to help you make an informed decision, not a substitute for your own due diligence.
We always recommend conducting independent legal, financial and structural checks before entering into any property transaction, regardless of a member's score.
Yes. Your LOP Score activates once you have completed the required minimum activity: for brokers and builders this is your first listing; for landlords your first rented property; for tenants your first completed tenancy.
Until then, your profile will show "Score pending" to other members, and your Verified KYC status will be visible instead. Complete your profile fully and upload all required documents to start building your score from day one.
KYC (Know Your Customer) is the identity verification process required of all members on the platform. It confirms that you are who you say you are, and helps us meet our legal obligations under anti-money laundering (AML) and counter-terrorist financing (CTF) regulations across our 11 markets.
Without completing KYC, you can browse listings but cannot send enquiries, apply for rentals, publish listings or access member portals fully.
All members need to provide:
Additional documents are required depending on your role:
Standard identity verification (personal ID + proof of address) is typically completed within 24 hours. Professional licence verification for brokers and builders takes up to 48–72 hours due to cross-referencing with regulatory bodies such as RERA.
You'll receive an email notification once verification is complete. If additional information is needed, we'll contact you directly before the deadline.
The most common reasons for KYC rejection are: document image too blurry or cropped, expired document, name mismatch between documents, or proof of address older than 3 months.
When your KYC is rejected, you'll receive an email explaining the specific reason. You can resubmit directly from your portal dashboard. If you believe your documents are correct and the rejection was an error, contact us at support@landofprofits.com and we'll review manually.
Yes. All documents are encrypted at rest (AES-256) and in transit (TLS 1.2+). Only authorised verification staff and our trusted KYC partner can access the raw documents during verification. After verification is complete, we store only your verified status — not the document image itself — in your public profile.
Your documents are never shared with other platform members. See our Privacy Policy for full details on how we handle identity documents.
A Verified badge on a profile means that member has passed Land of Profits' KYC and document review process. For professional members (brokers and builders) it also means their licence has been confirmed with the relevant regulatory body.
Being Verified unlocks: full platform access, ability to send/receive enquiries, ability to publish listings, direct messaging with other members, and visibility of your LOP Score tier badge to other members.
We send automated reminders 60 days and 14 days before your licence expiry date. You must upload your renewed licence before it expires. If your licence lapses, your Verified status will be suspended and your listings will be hidden from search results until a valid licence is uploaded.
The Verified Docs KPI in your LOP Score will also drop to zero during any lapse period, which affects your overall score. Renewing promptly is the best way to maintain your tier.
Our AI Property Search allows you to describe what you're looking for in plain English — for example: "2-bedroom apartment in Dubai Marina under AED 1.5M with sea view and pool, ready to move in."
The AI interprets your requirements, matches them against all verified listings in real time, and returns ranked results explaining why each property fits your description. It understands context — so "quiet neighbourhood" and "close to metro" are just as valid as specific price ranges.
The more detail you give, the better the match. You can also use the Standard Search if you prefer traditional dropdown filters.
All listings on Land of Profits are published only by Verified members (those who have passed KYC). For each listing, we also verify key documents — title deeds, planning permissions, developer registrations and floor plans — at the time of submission.
Important: Verification confirms that a document appeared genuine and matched our records at the time of review. It is not a legal title guarantee and does not replace independent legal due diligence. Always engage a qualified local solicitor before exchanging contracts.
Click the Enquire button on any listing card. Your enquiry is sent directly to the listing broker or developer through the platform's secure messaging system. You can also request a virtual viewing or attach a message.
All communication is logged in your portal under My Enquiries. Brokers with Gold or Platinum LOP Scores are contractually required to respond within 2 hours — their response time is tracked as a KPI.
Proof of funds is a bank statement or mortgage pre-approval letter that confirms you have the financial capacity to purchase at your stated budget. It is optional for buyers but strongly recommended because:
Your proof of funds document is never shared with other members — it is reviewed by our compliance team only to confirm your verified buyer status.
Yes. Click the Save button on any listing to add it to your Saved Properties in your portal dashboard. You can organise saved properties into folders (e.g. "Dubai shortlist," "UK options").
You can also save a search — including all filters you've set — and turn on alerts. When a new listing matches your saved search criteria, you'll receive an in-portal notification and optional email alert.
Land of Profits is not a lender and does not offer mortgages directly. However, our Home Loans section connects you with vetted mortgage brokers and lenders active in each of our 11 markets, including specialist non-resident mortgage products for cross-border buyers.
We also have a Payment Planner tool that helps you model off-plan payment schedules and estimate total acquisition costs including DLD fees, agency fees and service charges.
You can search and filter by AED, GBP, USD, EUR and SAR. Prices are displayed in the listing's native currency, with a live conversion indicator in your preferred currency. Exchange rates are updated daily.
To set your preferred currency, go to Account Settings → Display Preferences. Your selection is saved across sessions.
Once your KYC and licence verification are complete, go to My Listings → Create New Listing in your portal. The 4-step form guides you through:
Our AI auto-fills your listing title and description from the details you enter and suggests a market price range. A unique reference number (BRK-XXXXXX) is assigned on submission. Listings go live after a brief document check — usually within 2 hours.
You can list in any of our 11 markets, provided you hold a valid broker or developer licence in each market where you operate. You must upload the relevant licence for each market as part of your profile.
Attempting to list in a market where you are not licensed is a breach of our Terms & Conditions and will result in listing removal and possible account suspension.
Response Time is one of your 7 LOP Score KPIs and is measured as the median time between receiving an enquiry and your first reply. The scoring bands are:
Enable portal notifications or connect your email to ensure you never miss an enquiry. You can also set an auto-acknowledgement message from Portal Settings → Enquiry Preferences.
Yes. From My Team in your broker portal, you can invite agents by email. Each agent creates their own LopBroker account and links it to your company profile. Each agent has their own individual LOP Score, and your Company LOP Score (the average of all agents) is displayed on your company profile page.
As the company account holder, you can view a team leaderboard, assign listings to agents and manage team-wide notification settings.
For off-plan units, builders can upload the payment plan schedule, EOI (Expression of Interest) form and reservation agreement directly to the listing. When a buyer submits an EOI via the platform, it appears in your Reservations tab where you can:
All reservation documents are stored in both parties' Document Vaults and timestamped for legal record-keeping purposes.
All reviews on Land of Profits are verified — meaning they can only be left after a confirmed interaction on the platform. You can submit a formal response to any review from your portal, which is displayed publicly alongside the review.
We do not remove negative reviews that are truthful and based on genuine experience. However, if you believe a review is false, defamatory or violates our Community Guidelines, you can flag it for review by our moderation team at reviews@landofprofits.com. We will investigate within 10 business days.
Yes. You own your listing content and are free to advertise properties on other platforms. We do ask that when listing the same property elsewhere, you ensure pricing and details are consistent to avoid misleading buyers.
However, if a buyer or tenant is introduced to you through Land of Profits, all subsequent communication and any resulting transaction must be conducted through the platform. Circumventing platform fees by taking introductions off-platform is a breach of our Terms & Conditions.
Once a landlord accepts a tenant's application, they can generate a tenancy agreement directly in the portal using our digital template, pre-populated with both parties' verified details, the agreed rent, duration and terms. Both landlord and tenant sign digitally.
The signed agreement is stored in both parties' Document Vaults and is accessible at any time. It is legally binding to the same extent as a paper agreement under the law of the relevant jurisdiction.
No. Landlords cannot see your credit score, bank account details or specific financial statements. What they can see is:
You control what additional information (e.g. employment letter) you choose to share with a specific landlord as part of your application.
Go to My Tenancy → Maintenance in your portal. Click New Request, describe the issue, add photos if available and submit. The request is sent directly to your landlord with a timestamp.
Your landlord's response time to maintenance tickets is tracked as one of their LOP Score KPIs (Maintenance Response). This creates accountability — landlords who ignore tickets see their score fall. All open, in-progress and resolved tickets are visible in your maintenance log for the life of the tenancy.
If your landlord does not respond to a maintenance request within 48 hours, you can escalate it by clicking Escalate to LOP on the ticket. Our member relations team will contact the landlord directly on your behalf.
Persistent non-response by a landlord will affect their Maintenance Response KPI, reducing their LOP Score and platform visibility. If the situation remains unresolved, you may also have rights under local tenancy law — we recommend consulting a qualified local adviser for market-specific guidance.
Landlords on the platform can filter tenant applicants by LOP Score tier. A Gold or Platinum tenant score signals to landlords that you have a verified track record of on-time payments, good property care and positive landlord reviews — making you a lower-risk, more attractive applicant.
Your LOP Score is portable across markets — it follows you whether you're renting in Dubai, London or Riyadh, and gives you credibility even when renting in a new market where no one knows you.
Yes. There is no limit to the number of properties a LopLandlord can list. Each property has its own dedicated listing page, maintenance log, tenancy record and occupancy history. The landlord dashboard provides a portfolio-level overview of all properties, tenancies and pending actions in one view.
Both landlords and tenants receive automatic renewal reminders 60 days before lease expiry. The landlord can send a renewal offer (with updated rent and terms) directly through the platform. The tenant receives it in their portal and can accept, negotiate or decline.
If both parties agree, a new tenancy agreement is generated and signed digitally — the same process as the original agreement. Completed renewals count positively towards the landlord's Lease Renewals KPI and the tenant's Completed Tenancies KPI.
Yes. Creating a LopBuyer or LopTenant account, searching listings, saving properties, using AI matching and sending enquiries are all completely free. There is no subscription fee for buyers or tenants.
Fees apply to professional members (LopBroker, LopBuilder, LopLandlord) for listing features and premium placement. See our full Fee Schedule for details.
Broker and builder fees are subscription-based and vary by market and listing volume. Our pricing tiers are:
All plans include KYC verification, document hosting and access to the LOP Score system. See the full Fee Schedule for current pricing in your market.
Platform subscription fees can be paid by:
All payments are processed by our secure payment partner. We do not store your card details — they are held securely by our payment processor in accordance with PCI-DSS standards.
Subscription fees are generally non-refundable once the billing period has started. Exceptions include:
To request a refund, contact billing@landofprofits.com with your account details and reason. We will review and respond within 5 business days.
No. Land of Profits earns revenue only through member subscriptions — we do not take any commission, referral fee or transaction fee on property sales, rentals or off-plan reservations. The economics of your deals belong entirely to you and your counterparty.
If a payment fails, we'll email you immediately and retry the charge after 3 days. If the retry also fails, your account will be moved to a grace period of 7 days during which your listings remain active.
After the 7-day grace period, your listings will be hidden from search results and certain portal features will be locked until payment is received. Your account data and LOP Score history are preserved and restored immediately upon successful payment.
Try different keywords, or contact our support team directly.
Send us a message and our support team will get back to you within one business day.
support@landofprofits.comSigned-in members can access live chat support directly from their portal dashboard. Available Sunday–Thursday, 9am–6pm GST.
Open your portalBook a one-to-one video call with a member of our team for account setup help, licence verification questions or platform walkthroughs.
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